Car rental in
San Francisco

We rented from Sixt for the very first time earlier this week in San Francisco. From the online booking to pick up and then return, we had a great first experience! Booking online was simple and straightforward. Once we got to the car rental facility (which was difficult to find from our terminal - SFO's fault.) It took less than 5 minutes to get our cat and hit the road! The vehicle itself (a VW, Toas) was ok, neither special nor bad. It drove fine and was overall comfortable. We drove it all the way up to Redwood National Park, and it handled the trip great. I unfortunately tracked a lot of debris from the forest into the flor of the car. When I went to shake out the mess, I realized there were no floor mats. I was afraid I would get a cleaning surcharge for the mess. I pointed out my mess when returning the car, and the return agent was very nice about it and said he wasn't going to note any excess mess, and it didn't look too bad to him. I was super grateful for that! It really made me like the overall experience that much better. I'm glad they didn't nickel and dime me over cleaning the floor. I would definitely recommend renting from Sixt! We had a great experience. *Note to Sixt - The signage at the airport is terrible for finding out where to go for car rentals. Once we landed, there were no signs pointing out where the cat rental facility is. We had to study a couple of maps of the airport to figure it out. However, because the map still wasn't very clear, we ended up asking an employee. That employee fortunately pointed us to where we needed to go, and then we got there fine. My point in this story is that I'd love to see you and the other car companies petition the airport to get signs and easy to follow directions on how to get to the car rental facility. Hopefully, they update it, and others have an easier time navigating their way around than we did.