Rental Information

The renter and the driver have to be in possession of a valid driver's license and a valid Civil ID or Resident permit. Accepted types of licenses are Saudi Arabian, GCC, American, Canadian, New Zealand, Australian, EU (with latin alphabet) or International.

Driving license printed with non Roman Alphabet (Chinese, Japanese, Cyrillic etc) must be complemented by an International driving license.

Please show a valid driver's license and ID card/ passport at time of pick up!

Minimum age and possession of a valid driving license in Saudi Arabia is:

A Young Driver Surcharge applies for drivers under 25 years.

(Young Driver Surcharge = AE)

The following credit cards are accepted: all credit cards from internationally recognised credit card companies - such as American Express, Diners Club, Eurocard/Mastercard, Visa. We do not accept anyprepaid cards or debit cards (Visa Electron). The renter must be the owner of the indicated credit card.

Sixt CarExpress Servicecard (Advantage Circle) is only accepted in combination with a valid Credit Card.

Please note, that payments with credit card may require the PIN of the credit card.

An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.

When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rentalwill be charged to this credit card. A refund shall not be issued for non-collection, vehicle being collected late or returned early.

Changing booking

A booking can be changed up to 48 hours before the start of the rental (on availability) in return for an alteration charge of 105.00 SAR. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this alteration leads to a lesser rental cost.

(Rebooking = RF)

Cancellation

A booking can be cancelled before the start of the rental. In the event of cancellation, the payment already made towards the rental will be paid back subject to a cancellation charge. The cancellation charge shall be the amount of the rental charge (including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressed to: Sixt SaudiArabia Headquarters, Customer Service Hotline - 920000991, Email: Reservation@sixt.com.sa.

(Cancellation = CL)

No-show

In the event that the booked vehicle is not collected or not collected at the agreed time, the rental charge already paid shall be withheld in full.

Protection coverage for the vehicle rented includes Third Party Liability with a maximum cover of 10,000.00 SAR for personal injuries and material damages. Maximum cover for personal injuries is 10,000.00 SAR per injured person.

Excluded from the protection is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's license at the time of the event giving rise to claim.

All rates are inclusive of LDW. Customer is only responsible for the following amounts: 2,000.00 SAR (ECAR, CCAR, CDAR, CFAR, CKMR, CSAR, ICAR, IFAR, SCAR, SFAR, SPMR, SQMR, SVAR, FCAR, FFAR, FVAR, FVMR) 5,000.00 SAR (OVMR, PCAR, PDAR, PFAR, PSAR, LDAR, LFAR, LSAR, XDAR, XFAN, XFAR, XXAR)

Loss Damage Waiver (LDW) is invalid in case of theft if the key was forgotten in the car. In such cases the customer will be responsible for the full value of the car.

If LDW is already included in the rates, the renter can choose Top Cover LDW to reduce the Non-Waiverable Responsibility.

If Top Cover LDW is accepted, customer is only responsible for the following amount: 0.00 SAR

Top Cover LDW is invalid in case of theft if the key was forgotten in the car. In such cases the customer will be responsible for the full value of the car.

By taking out personal accident protection coverage can also be extended to cover the consequences of an accident.

Personal Accident Protection provides cover against the consequences of an accident for drivers and passengers up to the seating capacity of the vehicle that is mentioned by the manufacturer.

By taking out PAP the limit of liability is: 0.00 SAR for invalidity, 100,000.00 SAR for decease, 5,000.00 SAR per person for medical costs.

The glass coverage provides protection for damages on windscreen, side windows and the rear window with a deductible of SAR 0.00.

If the protection is not accepted, the customer will be held liable for the full extent of the damage.

Cross Border Rentals for Non-Saudi Arabian residents are allowed only with driver service.

Cross Border Rentals are only allowed to the following countries for residents of Saudi Arabia: Bahrain, United Arab Emirates, Qatar, Oman, Kuwait and Jordan.

A written permission issued by the Sixt branch is mandatory to cross the border.

It takes up to 24 hours to obtain the Cross Border Travel Permit with a charge as follows:

Bahrain: 131.25 SAR Quatar, Kuwait, United Arab Emirates: 210.00 SAR All other GCC Countries: 525.00 SAR Jordan: 630.00 SAR

The following cars/buses are not permitted to cross borders; Toyota Hilux, Hyundai H1, 15 and 30 seats buses. Therefore, a permit cannot be issued to customers renting these vehicles.

In case of offence against Cross Border & Territorial Restrictions all protections lose their validity.

Accessories are bookable without obligation and subject to availability.

One-way-rentals within Saudi Arabia are allowed under conditions depending on tarif.

International One-Way Rentals are not allowed.

(One-Way = OW)

Navigation systems are available subject to a fee.

A charge is levied for the additional driver, whose details are noted in the lease only if the additional driver presents a valid driver's license.

Baby seats are available subject to a fee.

By choosing the driver service a Sixt driver will be supplied for 8 consecutive hours per day in the business hours. Additional hours and services outside business hours are available at the local branch. The customer remains liable for the condition of the vehicle except when the vehicle is physically moved by the Sixt driver.

In the event that Personal Accident Protection (PAP) is not included in the price, it is mandatory to book it.

Driver services are available within respective city limits and any trip outside the city limits will need to be coordinated with the Sixt location in advance. Additional charges for leaving the citylimits may arise and will be charged extra locally. Please contact the local branch for more information.

All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise the current prices per litre of petrol or diesel will be charged in addition to a refuelling fee.

If desired, the vehicle will be refuled according to currently available conditions after returning it to the station.

Delivery/Collection Service within city limits of Riyadh, Jeddah and Dammam and King Kahled, King Abdulaziz and King Fahad International Airports is free of charge.

No Premium Location Fee for rentals at airport and train stations applies.

Out of opening hours service is available at selected stations. In this case, an additional charge applies for the provision of the service.

An overview of all charge prices is provided under the following link.